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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adam Merchant

October 2, 2025

5  out of  5
rating by Adam Merchant
"Very detailed and competitive rates compared to other providers! I will definitely be recommending this branch to anyone I know needing insurance."
We responded:
"Adam - Welcome the State Farm Family. Thank you for the five-star rating! We appreciate your support and are glad to know you had a positive experience. We’re always here if you need anything and just a call away. Thank you for recommending us to others. We promise we will take great care of them; whether its for their home insurance, auto insurance or business insurance. "Like a Good Neighbor, State Farm is there"."
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Sebastien de La Bouvrie

September 29, 2025

5  out of  5
rating by Sebastien de La Bouvrie
"Very nice team"
We responded:
"Thank you, Sebastien, for your review and for sharing your wonderful experience with us! If you know anyone in need of auto insurance, home insurance, life insurance, renters insurance, or even pet insurance, please send them our way. We promise to take great care of them and treat them like family, just as we did with you. Welcome to the State Farm Family! 🙌"
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Elizabeth Sanchez

September 29, 2025

5  out of  5
rating by Elizabeth Sanchez
"La señorita Kamila fue muy amable y paciente conmigo y medio un buen precio por mi póliza.. muchas GRACIAS."
We responded:
"¡Muchas gracias por compartir tu experiencia! Nos alegra saber que nuestra oficina fue muy amable y paciente contigo, y que pudo ofrecerte un buen precio para tu póliza. Tu satisfacción es nuestra prioridad, y apreciamos tu confianza en nosotros. Si necesitas más ayuda en el futuro, no dudes en contactarnos. 🌷 "
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Lu Moreno

September 29, 2025

5  out of  5
rating by Lu Moreno
"Good job very helpful thank so much Marcelo R Rodriguez"
We responded:
"Lu - Thank you so much for your kind words and for trusting us. We're delighted to know that our team was able to support you with such dedication and that our advice and follow-up made a difference. 😄"
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Lana Evans

September 29, 2025

5  out of  5
rating by Lana Evans
"Great customer service! Quick to response and great price for renters insurance."
We responded:
"Thank you so much for your thoughtful ⭐⭐⭐⭐⭐ review, Lara. We truly appreciate your kind words and are so glad to hear that you felt well taken care of. Providing fast, reliable service is something we take pride in, and it means a lot to know it made a difference for you. We’re always here whenever you need us. Welcome to the State Farm Family. "
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Ruben Hernandez

September 25, 2025

5  out of  5
rating by Ruben Hernandez
"Alejandro Mejia was very helpful and efficient! Did his job right and made my visit fast and easy."
We responded:
"Thank you so much for your 5-star review, Ruben 🌟 Our dedicated and fully licensed team is passionate about making a positive impact in our local community. With over 100 different State Farm products, there’s truly something for everyone—whether it’s Auto Insurance, Homeowners, Life Insurance, or Small Business coverage. If you ever need anything else, don’t hesitate to reach out. Welcome to the family! "
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Avula Shivareddy

September 24, 2025

5  out of  5
rating by Avula Shivareddy
"I have received quotes from different insurance companies but state farm is only one that came under good price with double of Texas standard figures. Agents are more friendly and suggestive."
We responded:
"Avula—It’s conversations and moments like this, that motivate us to continue to do more. We’re glad to hear we were able to provide you with a great price with higher limits than what Texas requires. 🛡️ It’s really like they say in the commercials, “Like a good neighbor, State Farm is there.” "
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Gayle Langley

September 20, 2025

4  out of  5
rating by Gayle Langley
"Friendly and promptly answered my messages."
We responded:
"We appreciate the feedback and the google review, Gayle. At the end of the day, we know that our worth only matters if we are making an impact. As we help more people switch and save money on their home insurance or even renters insurance. By remaining friendly, professional, and ensuring everything is handled accurately, we strive to show our clients that WE are always here to support them. ✨"
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Gayle Papenthien

September 19, 2025

5  out of  5
rating by Gayle Papenthien
"Mel was awesome she helped me so much was glad to have state farm back. This woman knows what she doing. You need to keep her"
We responded:
"Thank you, Gayle, for sharing your feedback on Google. Welcome back to the State Farm family! 💖 If you have anyone looking for auto insurance, home insurance, life insurance, business insurance and so much more. There is a personal price plan for everyone. "
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Eugene Mathews

September 19, 2025

5  out of  5
rating by Eugene Mathews
"Easy and great communication!!! Thank you Mel R. !!!!! You were awesome!"
We responded:
"Eugene— thank you for your lovely ⭐⭐⭐⭐⭐ review and for taking the time to share your five-star experience with our office with others. It was a true pleasure learning more about you. We hope to continue earning that same five-star experience. We know this isn't a one-time conversation. We'll continue to be here to help you manage the risks of everyday life, recover from the unexpected, and achieve your dreams."
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Kaylee Spurlock

September 19, 2025

5  out of  5
rating by Kaylee Spurlock
"Melanie Roman was amazing!! My work schedule is crazy and she was able to make time to set up my plan when it was convenient for me. She set me up with a great deal as well. I will never use anyone else for insurance!! Have already sent her contact to multiple people!!"
We responded:
"Thank you so much for the kind words and for trusting our team! We’re thrilled Melanie could work around your busy schedule and get you set up with a great plan. Your referrals mean the world to us—they’re the highest compliment we can receive. If you ever need a quick policy review or have questions as life changes, we’re here and happy to help. Welcome to the State Farm Family 💖"
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Taylor Harris

September 10, 2025

5  out of  5
rating by Taylor Harris
"Josue was my account manager. He was so accomdating and receptive to every question I had. 10/10 service. He was very kind and considerate throughout the entire process of getting ym car insurance."
We responded:
"Taylor - thank you for sharing the remarkable experience that you had with our office. We love to hear that you rated us five stars and gave us 10/10 🙏 It was our pleasure helping you get your car insurance and we look forward to serving you. We are excited to hear and see, all the incredible things you accomplish. Just know that we are rooting for you and will be cheering you on. 🏆"
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kimberly rivera

September 3, 2025

5  out of  5
rating by kimberly rivera
"Very helpful and knowledgeable"
We responded:
"Thank you for your kind words! We’re so glad you found our team helpful and knowledgeable. At our State Farm agency here in the DFW area, we take pride in making auto, home, renters, and life insurance simple and stress-free. We truly appreciate you sharing your experience and trusting us with your insurance needs!"
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Chasity T

August 29, 2025

5  out of  5
rating by Chasity T
"Josue was very helpful, knowledgeable, and patient."
We responded:
"Thank you for sharing your experience! 🌟 We’re so glad to hear that Josue was helpful, knowledgeable, and patient throughout the process. At our State Farm agency in Dallas, serving the DFW area, our goal is to make auto, home, renters, and life insurance and so much more. We appreciate your trust in us and in our team to take care of your insurance needs. Welcome to the State Farm Family. 💖"
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maria Sanchez

August 29, 2025

5  out of  5
rating by maria Sanchez
"Muy amables y exelente servicio te tratan como familia. Y atienden atus preguntas. Los recomiendo al 100"
We responded:
"¡Muchísimas gracias por tu recomendación! 🫶 Nos alegra saber que te sentiste como en familia y que pudimos atender todas tus preguntas con amabilidad. En nuestra agencia en Dallas y el área de DFW, siempre buscamos dar un servicio cercano y confiable en seguros de auto, casa, vida y más. Gracias por confiar en nosotros al 100. 🙏"
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Seby Ravindran

August 29, 2025

5  out of  5
rating by Seby Ravindran
"Josue was amazing and Helpful! Thank you again."
We responded:
"We’re so glad to hear that our team made such a great impression! We really enjoy helping our customers, and it means a lot to see that recognized. Thank you for giving us the chance to take care of your insurance needs — we’re always here if you need us again. Welcome to the neighborhood. "
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Felix Faulhaber

August 28, 2025

5  out of  5
rating by Felix Faulhaber
"We interacted with Alejandro for a full insurance package and he was phenomenal. Very responsive, focused on getting us the right solutions and always followed through on his promises. We would gladly recommend him to anyone with insurance needs."
We responded:
"Wow, this means a lot to us! Our team truly cares about making sure each family gets the right coverage, and it’s great to see that reflected in your experience. Responsiveness and follow-through are exactly what we want every customer to feel when working with our office. Thank you for trusting us with your full insurance package and for recommending us — it really motivates our whole team to keep raising the bar."
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Ashley Shelburne

August 21, 2025

5  out of  5
rating by Ashley Shelburne
"Alejandro was a pleasure to deal with! He took great care of us & finding us an auto quote to meet our needs! Highly recommend!"
We responded:
" Thank you so much for your wonderful review! We’re delighted to have helped you save money and feel secure. You’re truly part of our family now, and we’re always here to support you with any insurance needs. Please don’t hesitate to reach out anytime—we’re just a call or message away! 🛡️"
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Bunny

August 15, 2025

5  out of  5
rating by Bunny
"Very good and fast experience. Melanie was helping us and was very sweet and made the process alot easily. 10/10"
We responded:
"Hey there! Just wanted to say a huge thank you for trusting us with your insurance needs. It really feels like welcoming a new family member when we get to help someone find the right coverage. Remember, we’re always here if you have questions about your auto or home insurance—or just want to chat about what’s best for you. Take care ⭐"
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AMELIA BROWN

August 15, 2025

5  out of  5
rating by AMELIA BROWN
"Alejandro was amazing and super professional! So glad to be a part of the State Farm family!"
We responded:
"Amelia - Hi friend! We’re so grateful you took the time to share your experience. Helping you save money and feel confident about your coverage means the world to us. It’s like looking out for family because, honestly, that’s how we see you. Don’t hesitate to reach out anytime you or your loved ones need a hand with insurance. Sending you a big, warm welcome! ❤️"
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Briana Harris

August 14, 2025

5  out of  5
rating by Briana Harris
"Awesome day with these people, they helped me save money on my insurance bundle!!! Recommend!!"
We responded:
"Hi there! 😊 Thanks so much for your wonderful review—it really brightened our day. Helping you feel secure and saving you money is what we’re all about. Think of us as part of your family now, always ready to support you with any insurance needs. Don’t hesitate to reach out anytime; we’re here for you! 💌🛡️❤️"
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gilberto paredes

August 13, 2025

5  out of  5
rating by gilberto paredes
"Excelente atención"
We responded:
"¡Hola! 😄 Solo quería agradecerte muchísimo por elegirnos. Puede que el tema de los seguros no sea el más emocionante en las cenas familiares, pero saber que te apoyamos hace que valga la pena. Estamos aquí para simplificarte las cosas y ahorrarte dinero, como lo haría cualquier familia. Si alguna vez necesitas algo (preguntas, consejos o simplemente tranquilidad), estamos a solo una llamada. ¡Bienvenido! 🚀👨‍👩‍👧‍👦"
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Stat Muse

August 12, 2025

5  out of  5
rating by Stat Muse
"Josue, was very smart and insightful and kind. I recommend him if you ever need anything."
We responded:
"Thank you so much for your review! We're thrilled to hear that you had such a positive experience with our team and found our service helpful. We truly appreciate your feedback and are committed to providing the best possible support. We'll continue working hard to exceed your expectations in the future. Please don't hesitate to reach out if you have any further questions or suggestions. We value your continued support and look forward to serving you again soon! Welcome to the State Farm Family. 😄"
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Sandeep O

August 11, 2025

1  out of  5
rating by Sandeep O
"I had a very disappointing experience with this broker. They initially gave me a great auto insurance quote — so much better than my existing policy that I canceled my old insurance and switched to them. After about 1.5 months, I received a letter saying my policy was being canceled, they gave a new premium — which was almost double the original quote! At that point, my old insurance was no longer available to me, and their revised price was even worse than what I had before. I feel misled and regret trusting them. Now I’m stuck scrambling to find another policy. This whole situation has been stressful, time-consuming, and costly. I would urge others to be very cautious before switching based on their initial quote."
We responded:
"I want to first apologize that you are having to deal with this entire situation and let you know that if it were up to our office, we would keep your policy at the same price. We wouldn’t want to jeopardize our reputation by doubling someone’s insurance out of the blue. Unfortunately, this was caused because the initial information we were given was not accurate, which led to additional questions from State Farm. This new information was sent to State Farm, and they updated the pricing accordingly. I know your account manager called to explain this, but it appears you didn’t want to continue the conversation, and we weren’t able to get to that part. We understand this because if I got a call about my insurance going up after we had agreed on a price, I would also be very upset. This is likely why the whole ordeal felt like you were “misled,” but in reality, this is how all insurance companies operate. If the correct information is not received upfront, insurance companies have the right to update the premium to what it should have been initially. We were trying to review this with you, and we are still here to discuss the information and the decision that was made. At the end of the day, we take full responsibility for what happened. It’s our name tied to your policy, and while we can’t go back in time to fix this, we will be sending you something in the mail as a small token of how much we regret that this happened to you. We are on your side and will always be here for you. Our office hours are Monday through Friday, 9 a.m. to 5 p.m. If you still need anything, we are here to help. You trusted us, and we will do everything we can to earn that trust back."
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Trinity Stewart

August 8, 2025

5  out of  5
rating by Trinity Stewart
"SUCH a great, informative agent. Truly shows that she cares about her clients. Definitely a great resource with this company. ⭐️"
We responded:
"Trinity, thank you for taking time to share your experience 🌞 We are here for all of our clients and we stand by our principles of integrity, purpose and passion. We love what we do, genuinely 😅. Many people think insurance is boring and that talking about auto, home or business insurance is not cool. Yet, we save people money on their insurance and usually get them better coverages and that's pretty cool. All jokes aside, thank you for putting your faith in us. We will continue to work hard to help in anyway we can. Welcome to the State Farm Family. 🤍"